Frequently Asked Questions

An FAQ section typically contains a list of questions and their corresponding answers..

What is Quickei?

Quickei is a digital payment solution that enables users to make transactions by scanning QR codes with their mobile devices.

How does Quickei work?

To use Quickei, simply open the app, scan the QR code displayed at the merchant’s location, and enter the payment amount. Confirm the transaction, and the payment will be processed instantly.

Is Quickei secure?

Yes, Quickei incorporates advanced security measures to protect your payment information. It utilizes encryption protocols and secure authentication methods to ensure the safety of your transactions.

Can I use Quickei for online purchases?

Quickei is primarily designed for in-person transactions at physical stores. However, some online merchants may also support Quickei as a payment option.

Which mobile devices are compatible with Quickei?

Quickei is compatible with both Android and iOS devices. Simply download the Quickei app from the respective app stores and follow the setup instructions.

Are there any transaction limits with Quickei?

Transaction limits may vary depending on the specific implementation of Quickei. Some merchants or banks may impose transaction limits to ensure security. Check with your service provider for any applicable limits.

Can I link multiple bank accounts or payment methods to Quickei?

Quickei allows you to link multiple bank accounts or payment methods, providing flexibility in choosing the source for your transactions. You can manage your linked accounts within the Quickei app.

What should I do if I encounter issues with Quickei during a transaction?

If you experience any issues or have questions about Quickei, please contact our customer support team. They will be happy to assist you and resolve any concerns promptly.

Is Quickei available internationally?

Quickei availability may vary by region. While it is widely adopted in many countries, it’s recommended to check with your local merchants or financial institutions to confirm Quickei support in your location.

Can I view transaction history and receipts in Quickei?

Yes, Quickei provides a transaction history feature where you can view details of your past transactions, including dates, amounts, and merchant information. You can also generate digital receipts for your records.